Privacy Policy

 

The "Oasis Mate" business is operated by Suzhou Mokong Vision Technology Co., Ltd. (hereinafter referred to as "we" or "Mokong" or "Astroasis") to provide you with products (or services) of astronomical observation and photography equipment control and management services ). We are well aware of the importance of personal information to you, and will do our best to protect your personal information safe and reliable. We promise that we will take appropriate security measures to protect your personal information in accordance with mature security standards in the industry.

Please read and understand this "Statement on Oasis Mate Privacy Policy" carefully before using our products (or services).

You promise to be an adult when you start using this product/service. If you are a minor, your guardian needs to agree to your use of this application and agree to the relevant application terms of service.

If you have any questions, comments or suggestions, please contact us via support@astroasis.com email or via online customer service. Normally, we will reply within one week.

 

一. How we collect and use your personal information

Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person either alone or in combination with other information.

We will only collect and use your personal information for the following purposes described in this statement:

1. Account Login

In order to use Oasis Mate services and manage astronomical observation and photography equipment, we need to collect all or part of the following information from you: your Oasis Mate user name, login password, mobile phone number, email address, and nickname. The purpose of collecting such information is to log in to the Astroasis server to authenticate the user and obtain the permission of the "Oasis Mate" application to access the server.

If you do not provide such information and do not log into your Astroasis account, you will not be able to use the "Oasis Mate" business.

2. Device management basic service

In order to discover astronomical observation and photography equipment, the "Oasis Mate" application needs to access the phone's location permission and Bluetooth access permission to obtain Bluetooth identifiers, MAC addresses and device lists. The purpose of collecting this information is to discover Astroasis astronomical observation and photography equipment around you. The above information is only used locally and will not be uploaded to the server.

In order to realize the functions of device binding, control and management of devices, we need to collect the following information from you: device name, model, version, serial number and other attributes. The purpose of collecting such information is to bind the device, control and manage the device, set device properties and parameters, and view the working status and history of the device. The above information will be transmitted and saved to the server.

If you do not provide such information, you will not be able to use the "Oasis Mate" app's device discovery, binding, control and management functions.

3. Device and App Upgrades

In order to upgrade the application version and device firmware version, we need to collect your following information: you bind the device name, model, version, serial number, mobile phone model, application identifier, version information and other information to detect and download new version.

If you do not provide this information, you will not be able to upgrade the app version and the new firmware version of the device

4. Scene Management

In order to achieve scene management, we need to collect the following information from you: scene settings, user identifier, nickname, device information, for setting scenes and managing device groups

If you do not provide this information, you will not be able to use the scene management function

 

二、Provide your personal information to third-party service providers

This application will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you have obtained your permission in advance

 

三、Data storage location and period

(一) Data Storage Location

The personal information we collect and generate under this service will be stored in the territory of the People's Republic of China.

(二) Data storage period

We only retain your personal information for the time necessary to achieve the purpose, and delete or anonymize your personal information after the aforementioned retention period, unless otherwise required by laws and regulations.

In the Oasis Mate business, the specific retention period of your personal data is as follows:

For the data stored locally in the Oasis Mate app, when you uninstall the "Oasis Mate" app or clear the "Oasis Mate" app data, all stored data will be deleted immediately.

For the device and business data stored on the server, when you delete the device, refuse to agree to the Oasis Mate terms of service, and log out of the Astroasis account, all stored data will be deleted immediately.

For business logs, statistical data and historical records stored on the server, we will delete them when cleaning up the server data from time to time, and the data storage time is no longer than 2 years.

In addition, when our products or services cease to operate, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.

 

四、How this statement is updated

Astroasis reserves the right to update this statement in a timely manner. When the statement changes, we will show you the changed statement through a pop-up window. Only after obtaining your consent, we will collect, use and store your personal information in accordance with the updated statement.

This statement takes effect from the date of update.

Date last updated: March 16, 2022